In many cases, yes. If the laptop or PC is dead but the drive is healthy, we can usually copy your files to a new drive or computer. Data on a failing drive can often be saved if you stop using it straight away.

Drives with severe mechanical damage (clicking, grinding or not spinning) need a specialist clean-room lab, and we’ll tell you honestly if that’s the case. We also transfer files and settings from an old computer to a new one.